Guest Services

 
Important Information About Arrowhead Properties:

In addition to being 1 mile from the West Entrance to Yellowstone National Park, our vacation homes are fully stocked with all the basic needs for your stay including free WiFi and satellite DirecTV. Our condos also offer deluxe amenities such as heated floors and Jacuzzi brand jetted tubs. See table below for information on the most inquired about amenities.

Daily maid service is not offered at our vacation homes. Please hang your towels for re-use, the environment thanks you! Guests may request extra towels or linens for extended stays.

We have a streamlined check-in process where guests let themselves into their vacation rental with a secure individualized door code alleviating the need for a check-in desk. You will have your unit number and door code as soon as you finalize your booking.

Our property is located in a quiet residential area and has free on-site parking as well as ample street parking. We are an easily accessible location for snowmobilers and trailer parking is available. 

Arrowhead Lodge guests have the benefit of an on-site property manager, on-staff general contractor and top-notch housekeepers all ready to assist in making your trip relaxing and comfortable. Our team will do everything we can to address your needs in a timely and satisfactory manner. Let us know if there is anything we can do to make your stay even better!
"Our condo at Arrowhead Lodge was excellent, very comfortable, clean and inviting. Great service from the Arrowhead staff as well - we contacted them several times during out trip and they were always super responsive and friendly. The location was right in town, just a few minutes from the park entrance and close to all the town has to offer. Highly recommend you look into Arrowhead Lodge if you are planning a stay in West Yellowstone." -M.R.
 
Our Most Inquired About Amenities
"We stayed in Unit #1 and we loved the accommodations. Lots of personal touches to make you feel at home. The kitchen is well stocked with cookware, plates, coffee cups (big ones too!) the Arrowhead coffee packs are a nice touch as well. Comfortable furniture and beds after a long day of riding the trails.The property is within walking distance of Two Tops Snowmobile rentals and restaurants. The snow was coming down (what a beautiful sight) during our entire visit and it seemed as if some snow fairy was constantly shoveling a clear path to the parking. Great place. We will be back." -DB & DB  Bedroom Linens: All bed linens are provided (extra pillows & bedding for units with sofas & air mattresses located in bedroom closets)
Bathroom Linens: All units have bath mats & make-up removal facecloths, 1-bedroom units have 4 bath towels/2 hand towels/2 washcloths, 2-bedroom units have 6 bath towels/4 hand towels/ 4 washcloths
Bathroom Basics: Hairdryer, shampoo & conditioner, body wash, hand soap, lotion and toilet & facial tissues
Kitchen Basics: Cleaning spray & rags, dish soaps, dishcloth (1) hand towels (2) garbage bags, hand soap, salt & pepper, and coffee
 
Remember - we are here to make your stay as comfortable as possible. If you need anything while you are here please reach out to us, we will do our best to help you.      
CONSIDERATE CONTACT WITH YOUR ON-SITE PROPERTY MANAGER: Our property manager is on-site and is happy to take care of any issues that may arise during your stay. Please reserve late night requests for emergency situations. Text messages are always the preferred method of contact. Texts are frequently monitored and provide a record for both parties.